SleekTras

We're here to help! Reach out through any of the channels below

Email Support
Send us an email and we'll respond within 24 hours
support@sleektras.com
Send Email
Chat with us on X
Tweet us or send a DM for quick support
@sleektras
Chat on X
Follow us on Telegram
Join our Telegram community for updates in the crypto space
@Sleektras
Join Telegram
Response Times
Email: Within 24 hours
Twitter: Within 1 hour-during business hours
Telegram: Community support available 24/7
Live chat: available 24/7

Frequently Asked Questions

How long does it take to receive my payment? ▼

Payments are typically processed within 2-5 minutes after blockchain confirmation. During high network congestion, it may take up to 10 minutes.

What if I sent the wrong amount? ▼

If you send an incorrect amount or the wrong cryptocurrency, the transaction cannot be recovered, and the funds may be permanently lost. Please ensure you carefully verify the coin type and exact amount before completing your transfer.

Can I cancel a transaction? ▼

Once cryptocurrency is sent to our wallet, transactions cannot be reversed due to blockchain technology. However, if payment hasn't been sent yet, contact us immediately.

What are your transaction limits? ▼

Minimum: $50 USD per transaction. Maximum: $5,000 USD per transaction, $25,000 USD daily. Exceeding limits will result in forfeiture of funds.

Do you store my personal information? ▼

No. Sleektras does not collect, store, or retain any personal data. All transaction information is deleted immediately after completion.

Which banks do you support? ▼

We support all major Nigerian banks including GTBank, Access Bank, First Bank, UBA, Zenith, and 40+ others. Digital banks like Kuda, OPay, and PalmPay are also supported.